Solution Background

When data is at the heart of your business model, the need for effective communication and collaboration follows naturally. One of India's leading decision sciences and analytics providers wanted a robust and scalable communication and collaboration solution. They had faced issues with a third party hosted, cloud based collaboration solution that could not scale to meet their demands. Slow service and sporadic connectivity along with poor technical support meant that their existing solution could not scale to meet their exponential growth needs. To top it all, their current solution was not cost effective as well, leading to dissatisfaction on multiple fronts. With marquee clients from the Fortune 500 roster, access to enterprise class productivity tools that could drive intense, powerful client interactions would be a significant competitive advantage.

Quadra at work

Public cloud based SaaS offered the best price-feature matrix, and along with compelling economics, the decision to move to Microsoft's Office 365 was made. However, this was the easiest part of the project. Their existing hosting provider offered very limited tools and options to migrate their data. Further, business demands and ongoing projects necessitated that they had to do the migration in a phased manner.

The mandate from our client was very simple: zero end user disruption. With our trademark process driven, comprehensively managed and delivered migration, we helped our customer to truly appreciate how cloud based IT could positively impact and transform their work style. By effective use of native and third party tools, we narrowed down on the optimal methodology to migrate their data from their existing service provider. Right from end user interaction to setting up complex federation and synchronization tools, our team rose to the occasion and delivered the integrated solution with portal based collaboration, instant messaging and social networking capabilities.